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Statute

Questions and answers

Practical answers about scope, confidentiality, engagement and documents. All answers appear below — no script required to read them.

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Close crop of paper and a fountain pen on a desk
Close crop of paper and a fountain pen on a desk
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What should a first email include?

A brief description of the matter, the parties involved, any documents you already hold, and what you hope to achieve in practical terms. You need not attach every file on day one — a short summary helps us decide whether the matter fits our fields. If timing is sensitive, note the relevant dates without expecting an instant reply. We respond when we have reviewed the note, usually within a few working days.

How is confidentiality handled?

Information shared before an engagement is treated with care. Once we agree to act, confidentiality and privilege are addressed in the engagement letter. Until then, please avoid sending highly sensitive material unless necessary for us to assess scope. We do not discuss client matters with third parties without authority. Internal access is limited to those working on the matter.

How are engagements scoped?

Scope is defined in writing before substantive work begins. The letter sets out what we will and will not do, expected deliverables, timelines where they can be stated, and how communication will run. If the matter evolves, scope is revised by agreement — not assumed. This keeps expectations aligned and avoids open-ended instructions that neither side can measure.

Do you act for individuals and companies?

Yes. We advise company directors, founders, HR leads and individuals on matters that fit our fields — corporate governance, commercial contracts, employment issues, compliance questions and document preparation. Some matters sit outside our scope; we say so early and, where appropriate, suggest referral to a specialist rather than taking on work we cannot do well.

What documents might you prepare?

Depending on scope, we prepare and review contracts and schedules, board and shareholder memoranda, employment contracts and policy notes, compliance checklists, correspondence for clients to send, position papers for negotiation, and handover packs when an engagement closes. We describe deliverables in the engagement letter so you know what will land on your desk.

When would you refer a matter elsewhere?

When it requires deep specialist expertise we do not hold in-house, when a conflict prevents us from acting, or when the matter is better handled by counsel with dedicated litigation or regulatory capacity. Referral is a professional judgment, not a dismissal — we explain our reasoning and, where we can, point you toward appropriate next steps without implying any particular outcome.

How do revisions work during a project?

The engagement letter usually allows for a defined round of revisions on drafts we prepare. Further changes beyond that scope are discussed before additional work proceeds. For review-only instructions, we mark up documents clearly and summarise key points in plain language. Rush requests are accommodated when capacity allows, but we do not promise same-day turnaround on complex drafts.

Can you work with our in-house team?

Often, yes. Many clients retain us to support internal counsel or operational leads — reviewing vendor contracts, drafting template updates, or preparing board papers. We coordinate through a named contact on your side and respect your internal approval processes. The engagement letter names who receives our work product and how sign-off will run.

Do you handle litigation?

Our focus is advisory work, drafting and early dispute avoidance. We prepare correspondence and position papers that may precede formal proceedings, but we do not conduct courtroom litigation as primary counsel. If litigation becomes likely, we discuss whether referral to dispute counsel is appropriate and how documentation we have prepared may support your position.

How do we arrange an appointment?

Email [email protected] with a short matter summary. If a meeting is useful, we propose times during office hours at our Telok Ayer chambers or by video call. Visits are by appointment — the shophouse office is not a walk-in counter. The map on our enquiries page shows the neighbourhood; the pin is approximate.

What happens after an engagement ends?

We deliver agreed documents, summarise outstanding points if any, and confirm whether you may contact us for follow-up questions within an agreed window. Files are retained according to our professional obligations and your instructions. A new matter requires a fresh scope conversation — prior work does not automatically extend to new instructions.

Is information on this website legal advice?

No. This site describes how we work and the kinds of matters we handle. It is general information only and does not create a solicitor–client relationship. Nothing here is an offer to act in a particular matter. For advice on your situation, contact us so scope can be assessed and, if appropriate, confirmed in writing.

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